Work / Luxury retail
Luxury Technology Platform
Areas
SaaS / Product / E-commerce / Data / Integrations
The problem
A growing luxury watch business needed one operational platform covering stock, sales, purchasing, repairs, payments and online channels. The business was running on spreadsheets and disconnected tools, and no one could see the whole picture.
What we did
Designed and developed a specialist SaaS platform integrating operational workflows, e-commerce and business data. We started with the operational reality of the business rather than a feature list, and released in stages so the team kept trading throughout.
What changed
One system of record across stock, sales and service. Faster purchasing decisions, accurate margin visibility per item, and an online channel that shares the same data as the shop floor.