Work / Professional services
Operational AI & Automation
Areas
AI / Automation / Process / Data
The problem
A services business was spending significant senior time on document review, triage and repetitive correspondence. AI was an obvious answer in principle and nobody could say where to start.
What we did
Ran a short discovery to rank opportunities by value, effort and risk, discarded the weak ones, then built the two strongest into existing workflows with clear guardrails and human review points.
What changed
Routine review handled automatically with senior sign-off retained, turnaround times cut sharply, and a credible internal position on data handling and accuracy.